Ask your holiday let
for its fire certificate.

Because Flemish law requires tourist accommodation to be registered and to hold one issued by the municipality, and operating without it is an offence. Guests almost never ask, which is exactly why some lets do not have one. Ours is on file and we will show it to you. It is a reasonable question to put to any accommodation you book.

We can give you the allergen information in writing for everything we serve, including food that is not pre-packed, and that is a legal duty rather than a courtesy. What we cannot do is guarantee the absence of traces, because those ingredients are handled in the same kitchen. We would rather tell you that than offer a reassurance you might rely on.

Because a category B licence does not cover every combination. Once the maximum authorised mass of the car and trailer together, or of the trailer itself, passes the limits attached to category B, you need a BE licence. Driving without it means no insurance and an offence. We check before handing over keys, and we will find you a combination you can legally tow.

Not automatically, and we would rather say so than let you assume it. The statutory fourteen-day cooling-off period for distance contracts does not apply to accommodation or to vehicle rental booked for specific dates. Our own cancellation terms apply, and we state them at the time of booking rather than in small print afterwards.

We collect and remit it where the commune levies it, and we tell you about it when you book rather than presenting it as a surprise on arrival. It is a municipal charge rather than our margin, and treating it as an optional extra would simply mean we were not paying it.

Because it is genuinely one small company doing all three, which is more common in West Flanders than a tidy single-sector business. The registry shows the activities and the establishments, and we would rather show you that than present three unrelated brands and hope the connection never comes up.